How-To

Registration

• How do I register a vehicle?

Account details

• How do I update my email address?
• How do I fund my account?
• How to read your electricity meter
• Understanding your Bill

Generic queries

• Returns policy
• Where is the hidden VAT?
• How do I connect my devices to the Wi-Fi?
• PSD2 and SCA Implementation guide
• How do I create a transaction?
• Flooring measuring guide

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Password

• I’m trying to register but I don’t have a PIN.
• The website is telling me that my email address is already registered.
• How do I change my password?
• Forgotten / expired PIN number
• How-to define a safe password
• Password reset instructions