Where is my order?

1. Check the Dispatch Date & Postal Method on your confirmation email.

2. Reference below to see when your order is due to arrive. 

3. If you order has not arrived in the below timeframes
please call or email our customer service team.
 

Jump to; Cards, Flowers, Gifts or Alcohol
 

Cards - UK

First Class	Special Delivery	Saturday Special
Your order will arrive between 1-3 days after dispatch.90% of orders will arrive the next working day.	Trackable via your Order History.Delivery guaranteed on your chosen weekday. Arrival before 1pm. Signature required.	Trackable via your Order History. Delivery guaranteed on your chosen Saturday. Arrival before 1pm. Signature required.

 

Cards - Ireland (Éire)

Air Mail (Eire)

Your order will arrive within 4 working days after dispatch.
Postage cost from £1.00. Unfortunately Gifts cannot be sent to address's in Ireland.

 

Cards - International

Air Mail (Europe exc Ireland)	Air Mail ROW
Your order will arrive within 4 working days after dispatch.	Your order will arrive within 7 working days after dispatch.

 

Flowers, Plants & Balloons

Standard Courier	Saturday Courier
A trackable service via your Order History or SMS tracking. Delivered on your chosen weekday between 8am and 9pm (08:00 - 21:00)	A trackable service via your Order History or SMS tracking. Delivered on your chosen Saturday between 8am and 9pm (08:00 - 21:00)

 

Gifts

First Class	Special Delivery	Saturday Special
Your order will arrive between 1-3 days after dispatch. 90% of orders will arrive the next working day.	Trackable via your Order History. Delivery guaranteed on your chosen weekday. Arrival before 1pm. Signature required.	Trackable via your Order History. Delivery guaranteed on your chosen Saturday. Arrival before 1pm. Signature required.

Alcohol

Royal Mail Tracked 48

Trackable via your Order History. Delivered within 1-2 working days. Signature not required.
Some orders may be upgraded to courier delivery at no extra cost.