John
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Recent activity by John-
Why do I need to upload my photo ID and other documents?
As per our legal and regulatory obligations, we are required to verify your identity and residential address, for which a photo ID and residence information and/or documentation may be required.Whe...
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How can I renew my season ticket?
Season Tickets can be renewed online using one of the following payment methods: Premium Credit by 4 or 10 monthly instalments on our site. Bank Transfer in full or in 4 instalments Credit or debit...
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How can I add money to my account?
There are four main ways to add money into your account: Cash top-ups UK transfers International transfers Instant debit card top-ups Cash top-ups: Simply go to any Post Office or PayPoint loc...
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How do I create a transaction?
You can create a transaction in the following ways: ANDROID APP: Option 1: A transaction can be created from the SEND CASH tab, by selecting the recipient you want to send money to.Option 2: Selec...
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Limited Lifetime Warranty
The company hereby warrant to the purchaser of their Products that the non-electrical components shall be free from defects in material and workmanship for the life of the Products. All electrical ...
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Understanding your quote
1. Your account numberThis is your electricity account number. Always quote this number when contacting us.2. To ask about this billPlease contact us at XXX with your account query.3. For emerge...
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Flooring measuring guide
Measuring Rooms This guide will help you measure up and work out what sizes of carpet or vinyl you need to order.Firstly there are points to understand that will help make it easier:1. In general y...
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Travel insurance exclusions
There are limitations and exclusions to cover for travel insurance policies, as there are with all insurance policies. For example, our travel insurance does not cover pre-existing medical conditi...
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What helmet do I need?
If you’re reading an article on how to choose a bike helmet, chances are you don’t need convincing about wearing one for noggin protection. Helmets simply make sense whenever you ride and some plac...
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Timber care guide
You can find our timber care guide here.