John
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Recent activity by John-
The website is telling me that my email address is already registered.
It sounds like your details need to be refreshed on the system; once you’ve done this, you’ll be back online. You’ll need to log on to the main website (not the app). You’ll then receive a message ...
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How do I change my password?
There are a couple of ways of doing this, depending on whether you can remember your current password or not. If you can’t remember your password, then you will need to click on the log-in link at ...
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Where is my order?
1. Check the Dispatch Date & Postal Method on your confirmation email.2. Reference below to see when your order is due to arrive. 3. If you order has not arrived in the below timeframesplease call...
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How to read your electricity meter
Reading a revolving disc meter Standard Meter Make a note of the number, reading from left to right. Please ignore the figures in red or surrounded by a red box.And remember, if you have night st...
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Understanding your Bill
1. Your account numberThis is your electricity account number. Always quote this number when contacting us.2. To ask about this billPlease contact us at XXX with your account query.3. For emerge...
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Test collapse
Animated Collapsibles A Collapsible: Open Collapsible Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim ...
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Student Loans appeal process
Additional article placeholder for contextual help
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Student Loans considerations
Placeholder article for contextual help demo Adding some text to pad this up.
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Student Loans help
This article shows you how to apply for a student loan in a few easy steps.
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Incomplete graph
Due to limitations in visualising activity information, we have an inherent gap of one hour, once every four to eight hours, in the activity graph (intended to be eliminated in advanced versions)....